1. Why are we doing it?
This Social Enterprise had sprung up during lockdown to fill a need for people who were searching for local support for better living. They had been so successful in their engagement that their membership had grown exponentially and they needed a strategy in place to avoid implosion.
2. What was happening before?
The team were carrying out more and more tasks and activities simultaneously without any kind of strategy. There was a concern about the possibility of not providing the absolute best service to their members. They had grown so quickly and expanded their range of services so widely that they were unsure of exactly what the Enterprise had become.
3. How is it now?
The purpose, goals and strategic framework are in place so the team know what their top priorities are and how they are going to achieve them. There is a greater sense of calm and confidence in their capabilities to provide what their members need.
4. What did we achieve?
Based on the organisation’s executing capacity, we identified opportunities and prioritised them into short/mid and long term time horizons. The team were able to clearly see what actions needed to be done and where they had space to do them.
5. What happened next?
The output of the session was a clear roadmap of visible activities to help maximise the team’s positive impact going forward.