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Business Plan and Process Map Workshop

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1. Why are we doing this improvement workshop?

An established Social Enterprise, with the mission to equip people to  improve their own wellbeing, wanted help to get a clear vision of their business and streamline their ‘order through to delivery’ process.

2. What was happening before?

  • Lots of back and forth email traffic
  • Courses not full due to late cancellations 
  • Not being informed of requirements before the event.

3. How is it now?

  • Have a map of their end-to-end  process 
  • Social business model canvas completed to better understand the key parts of their business
  • Clarity of which areas to work on

4. What has been achieved?

  • Revealed more than 20 ideas and opportunities during 2 hour working session
  • Social Enterprise went home with clear actions and all the information discovered on the day

5. What happens next?

  • The team immediately started on the work they uncovered
  •  Impactara will check on progress in 6 months

Project Team

Anthony Babes

Lynne Haddow

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